Only what's in the brief is included. This agreement covers the website described in your project brief — nothing more.
Changes cost extra. Anything not in the original brief (new pages, features, redesigns) will be quoted and approved in writing before work begins. Alaris may decline any change request.
Nothing is agreed verbally. All scope changes and approvals must be confirmed by email. Verbal conversations don't count.
50% deposit upfront, 50% on completion — no exceptions.
Deposit: Non-refundable under all circumstances. Work doesn't start until it's received.
Final payment: Due before files are delivered or the site goes live. Alaris won't launch or hand over anything until cleared.
Retainer (if agreed): Invoiced on the 1st of each month, due within 7 days.
Late fee: 10% added to any balance unpaid after 14 days. Alaris may suspend or take down hosted sites until settled.
All amounts are in AUD, exclusive of GST.
Two (2) revision rounds included. One round = one consolidated list of changes in a single message.
Revisions must be submitted within 7 days of each delivery. After that, they may be charged as new work.
Additional rounds are charged at Alaris's hourly rate. Redesigns, new sections, and scope additions are not revisions — they're change requests.
You own everything — once the final invoice is paid in full.
Until then, all work remains the property of Alaris. Files will not be released until the account is settled.
Portfolio: Alaris may display the finished site in its portfolio. You can opt out in writing.
Third-party assets: Fonts, stock images, and plugins remain under their own licences — your responsibility ongoing.
Domains & hosting: Not transferred unless explicitly agreed in writing.
Content must be delivered within 7 days of project start. Late content delays the project — Alaris isn't responsible for timeline overruns you cause.
Content ownership: You warrant that all content you provide is legally yours to use. Alaris is not liable for any third-party claims from your content.
Feedback windows: Please review and respond within 7 days of each delivery. Projects stalled for 21+ days due to your inaction may be closed, with deposits forfeited.
Conduct: Alaris may terminate immediately for abusive, threatening, or unreasonable behaviour — without refund.
Alaris's total liability is capped at the amount you've paid for this project. We're not liable for lost revenue, data loss, or indirect damages.
Alaris is not responsible for outages or issues caused by third-party services (hosting, domains, plugins, APIs) outside our direct control.
Either party may terminate with 14 days written notice. You'll be invoiced for all work completed to date. The deposit is not refunded.
Alaris may terminate immediately — without notice — for non-payment, breach of this agreement, or abusive conduct. Files are withheld until any balance is cleared.
This agreement is the entire agreement between us and supersedes all prior discussions. It's governed by the laws of Victoria, Australia.
If any clause is unenforceable, the rest remains in full effect. An electronic signature is legally binding under Australian law.
Thank you — your signed agreement has been recorded and a copy sent to your email. We'll be in touch shortly to kick things off.